GENERAL TERMS AND CONDITIONS

Prior Information Regarding the Contracting Process
This website is owned by Corte de Flores Comercio Mundial, with its registered address at Avenida Diagonal 442, 3-1, 08037 Barcelona, Spain, and tax identification number (CIF): B70751342.

The following General Terms and Conditions govern the relationship between Mosaic Casa and its users or customers. These terms are established in accordance with current legislation, including but not limited to:

  • Law 7/1998 of April 13, on General Contracting Conditions.
  • Law 26/1984 of July 19, for the Protection of Consumers and Users.
  • Royal Decree 1906/1999, of December 17, which regulates electronic and telephone contracts with general conditions.
  • Organic Law 15/1999, of December 13, on the Protection of Personal Data.
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

Corte de Flores Comercio Mundial reserves the right to modify these terms and conditions without prior notice. Any changes will be published on this website and will remain valid until updated by subsequent revisions. Special conditions may apply to specific situations or products, overriding these General Terms when expressly stated.

Website Purpose
The primary aim of this website is to offer handcrafted mosaic products and other Spanish souvenirs for purchase. Customers may also subscribe to our newsletter to receive updates, promotions, and relevant information.

By using this website, you confirm that you have read, understood, and accepted these terms. You also declare that you are of legal age and possess the legal capacity to enter into contracts.

User Registration
To purchase products from our online store, you must register as a user. Registration can be completed through the “User Registration” section, allowing you to manage your profile, view order history, and update account details, including your password.

In compliance with Organic Law 15/1999 on the Protection of Personal Data, Mosaic Casa informs users that their personal data collected during the registration and purchasing process will be stored and processed securely to facilitate transactions and subsequent communications. Customers have the right to access, correct, delete, or oppose their data by contacting us at [email protected] or at Avenida Diagonal 442, 3-1, 08037 Barcelona, Spain.

Product Offerings and Availability
All products featured on the website are accompanied by detailed descriptions, including essential features and pricing. If a product is on special offer, this will be clearly indicated alongside the offer’s validity period.

We strive to ensure that product images and descriptions are as accurate as possible. However, minor variations may occur due to differences in screen settings or supplier updates. All products comply with EU quality standards and undergo strict quality control.

Pricing
All prices are listed in Euros (€) and include Value Added Tax (VAT). Any additional applicable taxes will be clearly stated.

Payment and Invoicing
Customers can securely purchase products through the payment methods provided on the website. An invoice or order summary will be issued upon order confirmation and sent to the customer’s registered email address.

Shipping and Delivery
Orders will be delivered to the address provided during the checkout process. Estimated delivery times and shipping costs will be displayed at checkout.

Returns and Refunds
Customers may return products within 14 days of receiving them, provided the items are unused and in their original packaging. For returns, please contact [email protected] to initiate the process. Refunds will be issued within 3 business days after the returned items have been received and inspected.

Data Protection and Privacy
We are committed to safeguarding your personal information. By using this website, you consent to the processing of your data as outlined in our Privacy Policy. For any concerns regarding your data, please contact [email protected].

Governing Law and Jurisdiction
These terms and conditions are governed by Spanish law. Any disputes will be resolved under the jurisdiction of the courts of Barcelona, Spain.

Contact Information