At Mosaic Casa, we are committed to protecting your personal data and processing it responsibly in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This policy provides information about how we collect, use, and protect your personal data when you visit our website, www.mosaic-casa.com.

If you have any questions regarding the processing of your personal data, please contact us at [email protected].

CONSENT FOR THE PROCESSING OF PERSONAL DATA

Mosaic Casa is responsible for processing your personal data and ensures compliance with the GDPR. By providing your personal information, you consent to its processing as described in this policy.

DATA CONTROLLER

  • Company Name: Corte de Flores Comercio Mundial
  • Registered Office: Avenida Diagonal 442, 3-1, 08037 Barcelona, Spain
  • Email: [email protected]
  • CIF: B70751342
  • Website: www.mosaic-casa.com

PURPOSE OF DATA PROCESSING

We collect and process personal data for the following purposes:

  1. Order Fulfillment: To process your purchase, including billing, payment, and delivery of products.
  2. Customer Accounts: If you register as a user, we will use your data to manage your account, streamline future purchases, and maintain your order history.
  3. Newsletter Subscription: If you subscribe to our newsletter, we will use your data to send information about our products, offers, and services by electronic means.
  4. Contact Form: Data provided via our contact form or email will be used to respond to your queries and maintain communication.

DATA RETENTION

Your personal data will only be retained as long as it is necessary for the purposes for which it was collected, or as required by law.

  • For orders: Data will be retained during the contractual relationship and any legally required period for tax or legal purposes.
  • For accounts: Data will be retained until you delete your account or request its removal.
  • For newsletters: Data will be retained until you unsubscribe.

When your data is no longer needed, it will be securely deleted or anonymized unless required for the establishment, exercise, or defense of legal claims.

PROCESSING OF DATA FOR MINORS

We do not knowingly process personal data of individuals under the age of 18 without the consent of a parent or legal guardian. If you are a minor, please do not register or provide any personal information. If we discover that we have inadvertently collected personal data from a minor, we will delete it immediately.

DATA SHARING

Your personal data will not be shared with third parties, except in the following cases required by law:

  • Collaboration with courts and legal authorities.
  • Compliance with Spanish tax regulations and the State Tax Administration Agency.
  • Obligations under anti-money laundering and terrorism financing laws.
  • Cooperation with regulatory authorities such as the Spanish Data Protection Agency.
  • Compliance with general product safety laws.
  • Collaboration with law enforcement authorities.

YOUR RIGHTS

As a user, you have the following rights under GDPR:

  1. Right of Access: To know what personal data we hold about you and how it is processed.
  2. Right to Rectification: To correct inaccurate or incomplete personal data.
  3. Right to Erasure: To request the deletion of your personal data when it is no longer necessary.
  4. Right to Restrict Processing: To request a limitation on processing if the accuracy, legality, or necessity of the data is in question.
  5. Right to Data Portability: To receive your personal data in a structured, commonly used format.
  6. Right to Withdraw Consent: To revoke your consent to data processing at any time.

You can exercise your rights by contacting us via email at [email protected] and specifying the right you wish to exercise along with your identification details.

If you feel that your rights have not been respected, you can file a complaint with us at [email protected] or with the Spanish Data Protection Agency (www.aepd.es).

CONTACT INFORMATION